Frequently Asked Questions
 

1. What fees are we paying for an investment Trust Fund?

2. How do I complete a form?

3. We requested a withdrawal.  Should we have received the check by now?

4. I have not received my statement and I need to report the account balance to my committee this evening.

5. How do I change an authorized signatory or contact person?

6. Our church audit committee or auditor would like to verify year end balances.  What should I give them?

7. Who is getting statements on our account?

8. How do we change statement recipients?

9. How many people can get statements on our account?

10. Who do I contact regarding problems with the web site?

 

1.  What fees are we paying for an investment Trust Fund?

There are three separate fees assessed on the amount of assets under management as follows: Type Paid To Percent per Annum Administrative Foundation 0.85 Custodial S.E.I. 0.10 Managerial Portfolio Managers 0.73* *This percent changes based on the amount of assets under management. For additional discussion contact Robert Sachs.

2.  How do I complete a form?

Contact Kathy Marquart, Jenny Weber, or Robert Sachs.

3.  We requested a withdrawal.  Should we have received the check by now?

Requests for withdrawal received at the Foundation by the 20th of the month will be processed and a check will be mailed by the 10th of the following month.  Checks are mailed from Oaks, PA to the church office.  In the event you have not received your check in a timely manner, please contact Robert Sachs.

4.  I have not received my statement and I need to report the account balance to my committee this evening.

Contact Jenny Weber or Robert Sachs.

5.  How do I change an authorized signatory or contact person?

Complete and submit a "Change Account Information" form.  Or you may submit on your organization's letterhead instruction regarding those individuals authorized to sign documents and/or be the contact person on behalf of the organization.  Please note that the letter should be signed by a church leader in addition to those being authorized.

6.  Our church audit committee or auditor would like to verify year end balances.  What should I give them?

Make sure to keep all copies of statements in a safe location in the church office to give to your auditor.  Your auditor can also send a letter to the Foundation on your behalf to request a confirmation of balances.

7.  Who is getting statements on our account?

Please contact Kathy Marquart for a list of statement recipients.

8.  How do we change statement recipients?

Complete the "Change of Account Information" form and FAX or mail it to the Foundation.

9.  How many people can get statements on our account?

We allow 3 statements.  We require that 1 statement go directly to the church at least annually.  We suggest that at least 1 statement go to the treasurer or the Finance Committee.

10.  Who do I contact regarding problems with the web site?

Please contact Kathy Marquart regarding any web site problems.